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Department: Sales
Job Level: Team Member
Job Type: Full Time
Hours per week: 40
Job Reference: req15960
Date Posted: 17 September
Salary: 28000-29000
Looking to kick-start your career in sales? If you're proactive, highly organised, and excited by the idea of building a career in hospitality sales, this could be the perfect opportunity. As a Groups, Meetings & Events Sales Office Administrator, you'll gain invaluable exposure to the commercial side of the hotel industry, supporting our sales team and learning the foundations of groups, meetings and events sales.
What you'll be doing:
- Supporting the Groups, Meetings & Events team with enquiries, bookings, contracts, and event administration.
- Managing enquiries through Opera and other internal systems, ensuring information is accurate and up to date.
- Preparing contracts, invoices, reports, and sales documentation.
- Providing excellent customer service over the phone and via email.
- Maintaining key sales databases, reporting tools, and team resources.
- Supporting online meeting room bookings and ensuring company standards are followed.
- Identifying ways to improve processes and contributing ideas to the wider team.
Why join us?
- Discounted PPHE and Radisson hotel rates (extends to family & friends)
- F&B discounts at our restaurants and bars
- Equipment provided to ensure you are working comfortably at home 1 day per week
- 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
What we're looking for in a Sales Office Administrator:
- An enthusiastic individual with a genuine interest in sales and hospitality.
- Excellent organisational skills and attention to detail.
- Strong communication skills and confidence when dealing with clients and colleagues.
- A proactive approach and willingness to take ownership of tasks.
- Previous administrative, customer service, hospitality, or sales support experience would be beneficial.
This is an excellent opportunity to gain hands-on experience within a successful commercial team and develop the skills needed to grow your career with us in Sales. You'll work alongside experienced professionals, learn industry-leading systems and processes, and be part of creating memorable experiences for our guests and clients.
If you're eager to learn, take initiative, and grow your career in hospitality sales, we'd love to hear from you.
