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Department: Back of house
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: req15429
Date Posted: 8 June
Salary: Competitive Salary + Excellent Benefits

Back of House Manager – Park Plaza Riverbank

 

At Park Plaza Riverbank, we pride ourselves on delivering exceptional guest experiences in one of London’s most vibrant riverside locations. With stylish rooms, busy event spaces and a fast-paced operation, we are looking for a strong Back of House Manager to lead our BOH operations and support the wider hotel team.
This is a hands-on leadership role where you’ll drive high standards across cleanliness, compliance and team performance, while playing a key part in the hotel’s operational success.
What you’ll be doing:
  • Leading all Back of House operations, ensuring high standards of cleanliness, organisation and efficiency
  • Managing key areas including cleaning, chemicals, equipment, waste, deliveries and stores
  • Ensuring full compliance with health, safety and hygiene standards
  • Acting as a hands-on leader, supporting both BOH and some FOH operations where required
  • Leading, developing and motivating your team through training, rotas, recruitment and performance management
  • Supporting audits and implementing improvements to drive service quality and operational efficiency
  • Working closely with other departments to ensure a smooth and seamless guest and colleague experience
  • Playing an active role as part of the HOD team and duty management rota
What we’re looking for:
  • Strong leadership experience in a high-volume hotel environment
  • A hands-on, proactive approach with great attention to detail
  • Solid understanding of health & safety, hygiene, and compliance
  • Experience managing teams and driving performance
  • Confident communicator with a collaborative working style
  • Benefits of working for us as our Back of House Manager:
  • Competitive Salary + Excellent Benefits
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! 
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two free meals per day - including days off if you wish to come i­n!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • 24/7 access to our Employee Assistance Programme
  • Uniforms provided & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. 

 

Park Plaza. Be part of it.  
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