Night Auditor

Feel the authentic. Park Plaza Eindhoven offers 104 stylish rooms and suites in the heart of the City of Light, within walking distance of Central Station, Van Abbemuseum, and Strijp, the hotel is ideal for business trips and weekend escapes. 

As a Night auditor, you will ensure guests feel welcome and cared for throughout the night by delivering calm, attentive service and supporting all overnight operations. The position manages arrivals, departures, and guest requests while maintaining a safe and organised environment and plays a key part in ensuring guest satisfaction, financial accuracy, and compliance throughout the night, while also supporting cross-departmental operations when needed. 

The position offers a flexible working pattern from 30 hours per week, with a flexible start date to support different availability, 

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery

• Manage the overnight guest journey, including late check-ins, early check-outs, and all guest requests across phone, written, and face-to-face communication 

• Complete night audit procedures, ensuring accurate financial reconciliation, system updates, and compliance with payment processes 

• Maintain a safe and secure hotel environment by following health, safety, and emergency procedures, and reporting any incidents or maintenance issues 

• Collaborate with other departments such as security, food and beverage, and breakfast operations to support business continuity during overnight shifts 

• Strong communication skills in English (written and spoken)

• Ability to work independently and remain calm during overnight shifts

• High level of accuracy and attention to detail (especially for financial tasks)

• Guest-focused mindset with a proactive and responsible approach

• Eligible to work in the Netherlands

• Experience in Front Office, Night Audit, or hospitality roles

• Basic understanding of financial reconciliation or reporting processes

• Knowledge of Eindhoven or willingness to develop local expertise

• Familiarity with hotel systems (PMS)

• Dutch or any additional language skills; is an advantage

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)

• 50% food and beverage discount at our restaurants and bars

• Exclusive discounts via personeelsvoordeelwinkel.nl

• Discount on collective health insurance

• Great learning and development opportunities

• Advanced onboarding programme

• Career growth opportunities across PPHE Hotel Group in Europe

• Tasty meal during your shift

• Annual company parties and outings

• Birthday bonus of €250 (gross)

• Industry pension plan

• 25 days holiday plus 1 additional wellbeing day

• 8% holiday allowance

• Travel compensation (up to €200 net per month)

• Recommend a friend bonus (up to €750)

This role is paid according to Horeca CAO scale (Schaal V), with a competitive salary, plus potential tips. 

Excited to create calm, seamless, and memorable overnight experiences? Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Eindhoven