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Department: Front Office
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: req14665
Date Posted: 30 December
Salary: Highly competitive with great benefits

Front of House Manager

We are recruiting for a Front of House Manager for one of the Coolest Hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.

As a Front of House Manager you will receive:

  • Salary: Competitive with great benefits
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! 
  • Two free meals per day  including days off if you wish to come i­n!
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

As a Master of your Craft …

  • Have a pleasant and welcoming manner, ready to creative an environment embodying lifestyle memorable guest experiences.
  • Be a  leader prepared to guide their team to excellence.
  • Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met
  • You will be a passionate and highly motivated Leader with the ability to inspire your team and guide them to excellence.
  • Be familiar with all operational standards and be available to cover roles during busy periods
  • You inspire others: you lead by example, enthusing your team by sharing your passion for outstanding customer service.
  • Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals and performance management.
  • Ensure the department is well organised, tidy, and well-maintained, reporting any hazards, accidents, and/or maintenance issues
  • Who have previous Front of House Manager or Front Office Manager experience in a hotel

If you share passion for art, culture and hospitality, art’otel is where people’s talents will feel at home.  We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

be bold. be creative. be original.