MY ACCOUNT | CREATE NEW ACCOUNT

Department: Front Office
Job Level: Team Leader
Job Type: Full Time
Hours per week: 40
Job Reference: req14140
Date Posted: 11 September
Salary: £14.46 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

Front Office Team Leader - Park Plaza Park Royal

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

 

As a Front Office Team Leader, you will receive:

  • Salary: £14.46 per hour plus great benefits
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! 
  • Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Rota given 2 weeks in advance
  • Departmental productivity & service incentive scheme
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events

As a Master of your Craft you will…

  • Have excellent detailed knowledge of Front Office operations
  • Excellent detailed knowledge of front office operations in a hotel
  • Hands-on Leader
  • Who ensures guests’ needs are satisfactorily met
  • Who plays a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
  • Proficient with Microsoft Office and excellent knowledge of Opera
  • With previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

 

Park Plaza. Be part of it.

 

 

Apply Now