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Personal Assistant to the General Manager
Do you have experience as a PA or Administrator within the hospitality sector? We’re looking for a highly organised and proactive Personal Assistant to support our General Manager and Executive Team at Park Plaza Waterloo.
Why join us?
- Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme – up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Rota given 2 weeks in advance
- Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
What you’ll be doing as Personal Assistant to the General Manager:
- Managing the General Manager’s diary and providing administrative support to the Executive Team.
- Organising meetings, preparing agendas and presentations, taking minutes, and following up on actions.
- Managing telephone and email correspondence, including handling communications on behalf of the General Manager.
- Acting as a key point of contact for VIP guests and senior internal and external stakeholders, including colleagues at our Regional Office.
- Handling enquiries directed to the Executive Office with professionalism and discretion.
- Preparing confidential reports, managing correspondence, and arranging travel for the General Manager.
- Supporting team engagement initiatives and assisting the HR department when required.
- Representing the hotel and PPHE’s core values with enthusiasm and professionalism.
- Carrying out ad-hoc duties as needed.
What we’re looking for:
- Excellent organisational and multitasking skills, with the ability to work well under pressure.
- A proactive, solution-focused approach.
- Previous experience as a PA, Office Manager, or Hotel Administrator.
- A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.