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Department: Executive Office
Job Level: Team Member
Job Type: Full Time
Hours per week: 40 Hours Per Week
Job Reference: req13726
Date Posted: 16 July
Salary: Competitive Salary plus Benefits

Personal Assistant to the General Manager

Do you have experience as a PA or Administrator within the hospitality sector? We’re looking for a highly organised and proactive Personal Assistant to support our General Manager and Executive Team at Park Plaza Waterloo.

Why join us?

  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Start with 30 days of holiday per year including bank holidays, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Rota given 2 weeks in advance
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

What you’ll be doing as Personal Assistant to the General Manager:

  • Managing the General Manager’s diary and providing administrative support to the Executive Team.
  • Organising meetings, preparing agendas and presentations, taking minutes, and following up on actions.
  • Managing telephone and email correspondence, including handling communications on behalf of the General Manager.
  • Acting as a key point of contact for VIP guests and senior internal and external stakeholders, including colleagues at our Regional Office.
  • Handling enquiries directed to the Executive Office with professionalism and discretion.
  • Preparing confidential reports, managing correspondence, and arranging travel for the General Manager.
  • Supporting team engagement initiatives and assisting the HR department when required.
  • Representing the hotel and PPHE’s core values with enthusiasm and professionalism.
  • Carrying out ad-hoc duties as needed.

What we’re looking for:

  • Excellent organisational and multitasking skills, with the ability to work well under pressure.
  • A proactive, solution-focused approach.
  • Previous experience as a PA, Office Manager, or Hotel Administrator.
  • A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.