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Department: Front Office
Job Level: Team Member
Job Type: Full Time
Hours per week: 40
Job Reference: req12628
Date Posted: 10 January
Salary: £ 11.88 per hour

Guest Service Host

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Guest Services Host/ess, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Guest Services Host/ess, you will receive:

  • Salary: £11.88 per hour
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! 
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two free meals per day - including days off if you wish to come i­n!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme - £750
  • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans *
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Departmental productivity and service incentive schemes *
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training

The ideal candidate for the Guest Services Host/ess role will:

  • Have excellent interpersonal skills and the ability to connect with others
  • Manage requests promptly, helpfully, politely and with a caring attitude
  • Possess a good command of English and excellent communication skills
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  • Have previous experience as a Switchboard Operator or Guest Services Host/ess

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

 

Park Plaza. Be part of it.

Apply Now