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Department: Admin Support
Job Level: Team Member
Job Type: Full Time
Hours per week: 38
Job Reference: req12457
Date Posted: 4 December

PPHE Hotel Group is hiring! In this central position as Personal Assistant to the Executive Vice President of Operations, NL & Italy, you will provide support to the leadership team in the Netherlands region to ensure high levels of retention, engagement, and development in the hotels. You will be based in the Regional Office in the iconic Park Plaza Victoria in Amsterdam. You are flexible and responsible;  you will be available at the right moment with the ability to discreetly handle sensitive information. You will support the regional operating goals by maximizing the effectiveness of the RVP by ensuring all relevant administration, event planning and calendars are up to date, and manage relationships with key stakeholders. In this essential role, you will always adhere to the PPHE Standard Operating Procedures (SOP’s).
 
Benefits for a Personal Assistant:
  • Competitive salary
  • Flexible working days
  • Meals provided
  • Company pension plan
  • 25 days holiday + 1 extra day ‘wellbeing day’
  • Job opportunities within PPHE Hotel Group across Europe
  • Heavily discounted hotel & restaurants rates (also extends to family & friends)
  • Travel allowance (maximum €‎200 per month based on a full-time employment.) 
  • 5 x bonuses per year: birthday, Christmas, New Year, Autumn & Summer. 
  • Recommend a friend scheme (earn up to €‎1500 for each friend who joins us)
  • 8% holiday allowance (paid yearly in May)
  • KHN Collective Labour Agreement – CAO Horeca & Catering
  • Annual staff parties and outings
  • Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
  • Discount on the collective health insurance from VGZ.
  • Departmental incentive scheme. 
  • (Online) Learning & Development opportunities to grow as a professional
 
Your main duties as a Personal Assistant:
  • Management of the RVP schedule inline with regional requirements
  • Coordinates and organises regular hotel meetings and appointments
  • Acts as a key point of contact for enquiries and queries within the Executive Office
  • Takes minutes of meetings, compiles and distributes them in a timely manner
  • Keeps the highest level of confidentiality regarding team members, business and guest information
  • Orders and coordinates travel for the RVP, informing stakeholders as needed
  • Suppprt the RVP with preparation for audits and stakeholder visits
  • Pro actively carries out all tasks including responding to emails and requests
  • Arranges the agenda of VIP visits and updates the region accordingly
  • Answers the telephone, screens calls, and makes calls on behalf of the RVP
  • Engages with colleagues of the regional team to ensure feel part of the regional team and encompass PPHE values 
  • Demonstrates flexibility and adaptability when assisting managers, team members and  external providers in line with the changing demand and priorities of the business
  • Creates a imaginative and inspiring atmosphere and curated service for each internal and external guest having an eye for detail and responding appropriately to colleague and leadership feedback; 
  • Supports the RVP with systems and programes
  • Prepares presentations as needed by the region
  • Chases follow up and deadlines as needed to support the VP
  • Assists the RVP with both onboarding and management development through preparing of starter process, appraisals & performance management of their teams 
  • Assists with ad-hoc projects as directed by the RVP including hotel openings
 
The above description is not to be regarded as exhaustive. More detailed ways of service and work will be included in the departmental standard operating procedures. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate
 
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
 
Park Plaza. Be part of it.

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