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Department: Human Resources
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: req11836
Date Posted: 21 August

Internal Communications Manager

The Internal Communications Manager plays a crucial role in fostering effective communication throughout PPHE Hotel Group. They are responsible for developing and implementing clear, consistent and timely distribution of information across all levels of the company. Our main goal is to ensure our employee experience is as great as possible. As our Internal Communications Manager, you'll help to align our team members with PPHE’s goals, enhance employee engagement, and support the optimal working climate as defined in our blueprints. 

Our Internal Communications Manager will:

  • Design and implement comprehensive communication strategies and action plans that align with PPHE’s goals and culture.
  • Write and edit engaging content for various communication mediums.
  • Coordinate communication campaigns and initiatives.
  • Manage and update internal communication channels and platforms through communication platforms. Audit current platforms and design and deliver system improvement initiatives.
  • Establish and facilitate two-way communication between management and team members.
  • Ensure that all internal communications are aligned to PPHE’s strategic agenda, blueprints and values, promoting a consistent corporate identity
  • Organise and support internal events, meetings and presentations.
  • Monitor, analyse and improve the effectiveness of internal communication efforts through surveys, feedback tools, and analytics to measure the impact of initiatives.
  • Support the Head of Employee Experience with employee engagement and development initiatives, including the bi-annual employee engagement survey, benefits updates and policy changes.
  • Provide communication support during organisational changes and crises.
  • Work closely with the Employer Brand Manager in ensuring printed media is delivered consistently with the company brand guidelines, cost effective, and sustainable.
  • Demonstrate flexibility and adaptability when assisting stakeholders with their communication needs and the changing demand and priorities of the business.
  • Create a welcoming atmosphere and personalised service for each individual external and internal colleague, supplier and guest.
  • Identify opportunities and improvements/solutions to ways of working.

Benefits as our Internal Communications Manager:

  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme – up to £750!
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Rota given 2 weeks in advance
  • Departmental productivity & service incentive scheme
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training

If you feel that PPHE is the right work family for you, apply now!