Front Office Host(ess) – 15.20 hours per week

At Park Plaza Eindhoven, we believe that every great guest experience starts with a warm welcome. Located in the heart of Eindhoven, our hotel combines contemporary comfort with exceptional service, welcoming both business and leisure travellers from around the world.

As a Front Office Host of minimum 15-20 hours per week, you'll have the opportunity to combine flexibility with a rewarding career in hospitality.  This role is ideal for students, hospitality professionals seeking additional hours, or anyone looking for a role that fits around their lifestyle and commitments. Whether you're looking to gain experience in an international hotel environment or build your career in hospitality, you'll join a supportive team dedicated to delivering exceptional guest experiences.

• Welcome guests with a warm, professional, and friendly attitude.

• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.

• Handle reservations, room allocations, and guest requests accurately.

• Provide information about hotel facilities, services, and local attractions.

• Respond to guest enquiries and resolve concerns in a timely and professional manner.

• Process payments and maintain accurate guest accounts.

• Work closely with other hotel departments to ensure seamless guest experiences.

• Contribute to achieving guest satisfaction targets and departmental objectives.

 

• A passion for hospitality and guest service.

• Excellent communication skills in English.

• Flexible availability, including evenings, weekends, and public holidays.

• Strong organizational skills and attention to detail.

• Positive, professional, and proactive attitude.

• Ability to work effectively both independently and as part of a team.

 

• Previous experience in a hotel front office, reception, customer service, or hospitality role.

• Experience working with hotel reservation or property management systems.

• Dutch language skills are an advantage.

• Additional foreign language skills are highly desirable.

 

• Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends.

• 50% discount on food and beverages in our restaurants and bars.

• Exclusive discounts via alleo.nl.

• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.

• Discount on a collective health insurance plan.

• Extensive learning and development opportunities.

• A comprehensive onboarding programme.

• International career growth opportunities within PPHE Hotel Group.

• Annual company parties and team outings.

• €250 gross birthday bonus.

• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).

• 25 vacation days plus 1 additional wellbeing day (pro rata).

• 8% holiday allowance.

• Travel expense reimbursement up to €250 net per month (pro rata).

• Referral bonus of up to €750 for introducing a new colleague.

 

Ready to be the welcoming face of Park Plaza Eindhoven? Apply today. It's quick and mobile-friendly. We welcome applicants from all backgrounds and encourage you to bring your authentic self to our team.