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Department: Food & Beverage
Job Level: Team Leader
Job Type: Full Time
Hours per week: 38
Job Reference: req15699
Date Posted: 29 July
Salary: Starting from €2505,40
At Park Plaza Victoria Amsterdam, located in the heart of the city opposite Amsterdam Central Station, our Food & Beverage operation is all about energy, variety, and creating memorable guest experiences. From international travellers and local guests to corporate meetings, private events, and celebrations, no two days are the same. With multiple outlets and a vibrant city-centre atmosphere, every shift brings new opportunities to make an impact.
As a Food & Beverage Team Leader, you are at the heart of the operation, leading from the floor and ensuring every service moment runs smoothly. You support, guide, and motivate the team while delivering memorable guest experiences across all outlets. This role is key in ensuring consistent service quality, operational efficiency, and a positive team environment during both calm and high-volume periods.
Responsibilities
- Lead and support daily service across restaurant, bar, breakfast, and events
- Act as the first point of contact on shift for the F&B team
- Ensure service standards, presentation, and guest experience are consistently met
- Support onboarding and provide on-the-job coaching to team members
- Coordinate with kitchen and other departments for smooth service flow
- Assist with shift planning, handovers, and operational communication
- Handle guest feedback proactively and professionally
- Ensure compliance with food safety, hygiene, and brand standards
- Step in operationally where needed and remain flexible across service styles and volumes
Essential Requirements
- Previous experience in Food & Beverage service, ideally in a hotel or high-volume environment
- Ready to take the first or next step into a leadership role
- Strong communication skills in English (written and spoken)
- Hands-on mentality with the ability to lead from the floor
- Organised, stress-resistant, and solution-oriented mindset
- Passion for guest experience and teamwork
- Eligible to work in the Netherlands Preferred Requirements
- Experience supervising or guiding a team
- Familiarity with events, meetings, or banqueting operations is an advantage
- Knowledge of POS systems and operational procedures
- Dutch or any additional language is an advantage
- Commercial awareness and interest in driving F&B performance
Your Benefits & Perks
- Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
- 50% food and beverage discount at our restaurants and bars
- Exclusive discounts via alleo.nl
- Discount on collective health insurance with VGZ
- Great learning and development opportunities
- Advanced onboarding programme
- Career growth opportunities across PPHE Hotel Group in Europe
- Tasty meal during your shift
- Annual company parties and outings
- Birthday bonus of €250 gross
- Industry pension plan
- 25 days holiday plus 1 additional wellbeing day
- 8% holiday allowance
- Travel compensation (up to €250 net per month)
- Recommend a friend bonus (up to €750)
- Departmental incentive schemes
This role is paid according to Horeca CAO scale V, starting from €2,505.40 gross per month (full-time), depending on experience and qualifications.
Excited to lead from the floor and create memorable Food & Beverage experiences?
Apply today, it’s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Victoria Amsterdam.
Park Plaza. Be part of it.
