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Waiter / Medewerker bediening

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Tozi Restaurant & Bar

Department: Restaurant

Type of employment: Contract

Level: Team member

Date posted: 31/07/2019

Closing date: 27/01/2020

This vacancy has now expired.

Do you love delivering inspirational service? Tired of a template job? Ready for a new and exciting step? As the Food & Beverage Host for TOZI Amsterdam, as part of Park Plaza Vondelpark, Amsterdam, you will play an important role in the launching of the restaurant in the completely renovated Park Plaza Vondelpark Amsterdam!

Main role and objectives:

As our F&B host you will strive to anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction and you are able to take orders and handle all kind of payments. You will have the ability to inspire your team to excel in creating the ultimate guest experience.

Job role responsibilities below:

  • Act as first point of mutual interest of the restaurant & bar department towards guests and colleagues alike
  • Report any guest complaints, comments or problems to your manager or supervisor on duty
  • Be fully conversant with and able to sell all services and facilities available to guests
  • Liaise closely with front office hosts to make the guest’s experience a high service, creative and natural flow
  • Carry out any duty reasonably requested by the management and to be flexible in assisting around the hotel in response to business needs
  • Actively participate to ensure that staff handbook is adhered to at all time
  • Ensure a high level of general knowledge of restaurant & bar service techniques, all menu items, drinks and speciality items offered in the restaurant & bar department
  • Follow all restaurant & bar procedures to deliver outstanding service to our guests
  • Maximise sales opportunities within the restaurant & bar department
  • Be aware of, and comply with, all relevant food safety acts, risks, fire- health and safety procedures, Arbo and HACCP regulations and ensure that the team follows the procedures

What we are looking for:

  • Genuine passion of Italian culinary culture
  • Team player
  • Excellent communication skills in English and (preferly) Dutch
  • A positive attitude and passion for providing exceptional service
  • Ability to work with multiple stakeholders within and outside of the hotel
  • Energy, enthusiasm, creativity and an entrepreneurial spirit
  • Creating the ultimate guest experience
  • Experience in the hotel industry
  • And, preferably, a background in food & beverage

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Description of the Brands, people and properties you’ll work with:

Park Plaza - we love to celebrate the individual. We believe every one of our team members has a contribution to make and a personalised touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

TOZI Amsterdam; a Venetian-Italian restaurant and bar based on the successful TOZI Restaurant & Bar in Victoria, London. Serving cicchetti (small sharing plates), alongside an all-Italian wine list. TOZI bar offers Italian bubbles, classic Italian cocktails and Venetian aperitivi. Guest can enjoy the full cicchetti menu at any time of the day, ideal for a mid-afternoon snack or after work drinks with friends and colleagues. The restaurant is a lively place to come and share great value Italian food with friends and family.

    • Wood oven; homemade pizza, flatbread
    • Bar with Italian gins, craft beers and cocktails
    • Good quality, homemade, seasonal produce
    • Good selection of wines
    • The living & dining room for the neighbourhood
    • Herb garden
    • ‘I TOZI’ is Venetian dialect for a group of friends.

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits. You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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