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Trainee Rooms Division Management

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Victoria Amsterdam

Department: Reception

Type of employment: Contract

Level: Team member

Date posted: 04/11/2019

Closing date: 02/05/2020

This vacancy has now expired.

Do you love delivering inspirational service? Take the next step in your education and career as a Trainee Rooms Division Management at Park Plaza Victoria Amsterdam. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As a Rooms Division Management Trainee you are a spider in the web! You will assist the Rooms Division Manager with taking care of the preventive maintenance of the rooms operation and the facilities of the hotel. Striving for the best quality is your goal!

Main role and responsibilities:

  • Be an enthusiastic host in the lobby – the place where it all happens!
  • As a Rooms Controller you ensure the quality of the hotel and buildings
  • Set up a measurement/control system that ensures that all rooms are in top condition
  • Analyze and process data (export) from our internal questionnaire and public review channels
  • Execute quality analyses of facility services and asses the services of external partners
  • Coordinate feedback administration; incl. analyses and submitting proposals for improvement
  • Maintain a good working relationship between the various departments Front Office, Concierge / Doorman, Guest Relations, Housekeeping and Maintenance
  • Stimulate room sell, up sell rooms and F&B as well as you understand the local market changes

What are we looking for:

  • Someone who is hospitable, representative, confident and decisive
  • A team player who is guest- and service oriented and has excellent communication skills
  • Someone who has a hands-on mentality and stands firmly in his/hers shoes
  • Good knowledge of the Dutch and English language in word and writing (preferably third language)
  • MBO/HBO student with a hospitality or related education
  • Able to work a variety of shifts, including weekends and holidays (flexibility)
  • Loves to work in a dynamic and international environment

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our Learning & Development offering, enhanced training and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Team rates and Friends & Family rates available in all hotels of PPHE Hotel Group and Radisson Hotel Group worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

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