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Room Service Team Leader

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Roomservice

Type of employment: Full-time

Level: Supervisor

Date posted: 17/09/2019

Closing date: 15/03/2020

This vacancy has now expired.

Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Room Service Team Leader. Park Plaza’s Westminster Bridge Hotel is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as a Room Service Team Leader will include:

-Execute that long-term and short term goals of the Room Service department

-Ensuring guest satisfaction and food and beverage profitability by supervising the day to day operation of the Room Service department and its staff.

We are looking for

The ideal Room Service Team Leader will:

- Have supervisory experience

- Be passionate about exceeding guest expectations

- Have customer facing experience

- Able to work in a fast paced working environment

- Experience in a high volume food and beverage department/outlet

- Able to meet customer needs quickly and efficiently

- Has a strong understanding of food and beverage service techniques

- Ability to work flexible hours including evenings and weekends

- Working knowledge of Micros computer system

- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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