Accessibility Links

Restaurant Waiter - Waitress

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Restaurant

Type of employment: Full-time

Level: Team member

Date posted: 05/03/2018

Closing date: 01/09/2018


Are you dedicated to delighting your guests and committed to redefining hospitality? Take the next step in your career and become our Restaurant Waiter / Waitress. Park Plaza’s Westminster Bridge Hotel is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as a Restaurant Waiter / Waitress will include:

-Take care of guest satisfaction by service and product delivery according to the guidelines of Park Plaza Hotels

- Welcome and greet all guests in a friendly, smiley, professional and welcoming manner following company standards

- Promptly handle customer queries and complaints in a professional manner and ensure that all details are communicated to the managers immediately

- Ensure all customer requests are responded promptly and effectively, and take responsibility for the service of your guests during meal periods

- Take full responsibility of the department in absence of the Restaurant Manager / Supervisor and run daily shifts

- Be fully knowledgeable of all Menus, drinks, wines and service procedures in the Restaurant and ensure the staff is trained to the standards.


We are looking for

The ideal Restaurant Waiter / Waitress will:

- Be passionate about exceeding guest expectations

- Have customer facing experience

- Have experience in a high volume food and beverage department/outlet

- Have knowledge of Micros computer systems on a managerial level desirable and produce adequate reports at the end of each shift

- Have a strong understanding of food and beverage service techniques

- Be able to work flexible hours including evenings and weekends

- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!


We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

Back to Top