Department: Front Office
Job Level: Management
Job Type: Full Time
Hours per week: 40
Job Reference: req5534
Date Posted: 20 December

At Park Plaza Riverbank hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests.

The friendly face of the 645 bedrooms Park Plaza Riverbank hotel, we are looking for our Assistant Front of House Manager who under the support and guidance of our Front of House Manager and within the limits of the PPHE Standard Operating Procedures, performs Assistant Head of the Department duties connected to all Front of House areas and to our external, internal and VIP guests. Ensuring guests are satisfied by delivering a high standard of customer service. Ensuring colleagues are satisfied by creating a strong & fair culture. To achieve financial (promoting sales & managing costs) & responsible business goals. Behaving in a consistent manner matching our company values, demonstrating high levels of motivation and engagement.  To be knowledgeable in all technical, human, & financial procedures as well as in-depth knowledge of our Property Management System (PMS) – OPERA.

As our Assistant Front of House Manager, you will receive:

  • 30 Days of Holiday a year (Pro-rata)
  • Salary: Highly competitive plus great benefits
  • Discounted hotel staff rates
  • Free meals on shift
  • A fun place to create and inspire
  • Great development opportunities within PPHE

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.