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Department: Reservations
Job Level: Team Leader
Job Type: Full Time
Hours per week: 40
Job Reference: req3462
Date Posted: 16 June

We are the team that brings in the guests. We also handle bookings, reservations and guest enquiries – so join us as (Dutch Speaking) Customer Service Centre Supervisor and become part of this vital and lively part of the business. 

What we are looking for in a (Dutch Speaking) Customer Service Centre Supervisor: 

·       Who has excellent customer service skills and is passionate about exceeding guest expectations

·       At least 1 year experience in a Customer Service Environment

·       Ability to work flexible shift patterns

·       A good level of organisation and the ability to multi task

·       Who is able to work in a fast paced working environment and remain calm under pressure

·       Who can demonstrate experience in complaint handling

·       Who possess a good command of English with excellent communication skills (written and verbal)

·       Who has excellent interpersonal skills and is able to connect with others

·       Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care

Why join us as our (Dutch Speaking) Customer Service Centre Supervisor ?

·       30 days holiday a year (pro-rata)

·       Award-winning training 

·       Real opportunities to learn grow and develop a rewarding career

·       Discounted hotel staff rates

·       Great learning and development opportunities

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.

Apply now and join the best place to work in hospitality “The Caterer” 2021