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ParkPlaza2

Receptionist

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza County Hall London

Department: Reception

Type of employment: Full-time

Level: Team member

Date posted: 26/09/2019

Closing date: 24/03/2020

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We can’t stop winning awards!  From Talent Development to Excellence in Careers we are showing the hospitality sector just how much of a great place to work we are.  And now, to top-it off, we have won the AA “Large Hotel Group of the Year”!  Join us now, for an award-winning career.  Park Plaza. Be part of it.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As a Receptionist at Park Plaza County Hall you will have a key position in the arrival experience and stay of our guests. You will provide inspirational service and ensure our guests receive a high quality, personalised service.

Your responsibilities:

  • To ensure a daily smooth check in and check out experience ensuring seamless guest service and adhering to all Reception department policies and procedures
  • Differentiate between different guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk-ins, VIP guests and groups
  • Proactively sell all services and facilities available to guests using the hotel
  • Maintain a professional image on duty, including a polite and courteous manner, cheerful disposition and punctuality

What we are looking for:

  • Someone who is passionate about exceeding guest expectations
  • Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  • Enjoys working in a fast paced working environment

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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