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Receptionist (day and night)

Country: The Netherlands

City: Amsterdam Airport

Hotel/Office/Restaurant: Park Plaza Amsterdam Airport

Department: Reception

Type of employment: Full-time

Level: Team member

Date posted: 15/05/2019

Closing date: 11/11/2019

This vacancy has now expired.

At Park Plaza Amsterdam Airport of PPHE Hotel Group we’re looking to recruit a Front Office Host to take responsibility for all duties connected with arriving and in-house guests and to ensure that all our regular and VIP guests receive high quality, personalized service and to maintain our guest recognition programs.

Key tasks & responsibilities

As a Front Office Host you:

  • Welcome guest and give them information about for example public transport of touristic places of interest;
  • Take care of checking the guests in and out with the use of our PMS system Opera;
  • Answer guest questions at the reception desk, the telephone or via e-mail;
  • If necessary resolve guest complaints, independent or with colleagues;
  • Carry out various administrative tasks;
  • During all of these duties you go the extra mile to provide our guests with excellent service!

We are looking for          

We would like to get in contact with you if you:

  • Have experience in the Hospitality industry;
  • Have good knowledge of the Dutch and English language, spoken and written and preferably a third language;
  • Don't mind to work during day, evening and night time
  • Graduated from a MBO or HBO education in the Hospitality industry (not mandatory);
  • Have experience with the PMS system Opera (not mandatory);
  • Have experience in a similar role (not mandatory).

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page (top menu). 

A fulltime function with a salary based on the wage scale V of the ‘arbeidsvoorwaardenregelement’ of the KHN and a travel allowance from more than 10km  commuting.

Dedicated to delighting your guests?

We’re committed to redefining hospitality. Are you?

Think you fit the bill?

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