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Night Manager

Country: UK

City: London

Hotel/Office/Restaurant: Holmes Hotel London

Department: Reception

Type of employment: Full-time

Level: Management

Date posted: 25/04/2019

Closing date: 22/10/2019

This vacancy has now expired.

psst.....want to find out about a very exciting career opportunity, to make your mark with a new star in town...? Our hotel is full of wonderful stories of literary adventures, with a new exhilarating future just on the horizon...

So this is the right time for you to bring your passion for service excellence and drive collaboration on this amazing transformation  - join us on this exciting journey as the Night Manager in our newly renovated townhouse style hotel in Marylebone, London.

The role you play

We focus on creating intrigue and belonging through our style, heritage and sense of discovery. Your focus is providing tailored service to our guests and leadership for our team. You ensure that our guests are welcomed and are hosted throughout their stay. You create a sense of belonging and a home from home.

How you do it

You lead the team to connect and build relationships, paying attention to every detail while making it effortless for the guest.  You bring the team members with you on our style - empowering and coaching to their full potential. You drive the business and get the job done, creating value through innovation and informed decision-making while making it fun. You delight in discovery, enthusiastically taking pride in our neighbourhood. You ask, listen, act and communicate clearly.

What you bring:

You are calm composed with a keen sense of fun and you are genuinely interested in people and their needs

We offer you

We offer you a different career experience – enjoy adventures and journeys with our tailored guest service workshops and professional development. 

So you can live the guest experience, you’ll be invited to an “Elegant Stay” in your hotel - and you can also benefit from our Employee and Friends & Family rates in our international network.

Creating intrigue and belonging through our style, heritage and sense of discovery.

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