Accessibility Links

Night Luggage Porter

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza County Hall London

Department: Concierge

Type of employment: Full-time

Level: Team member

Date posted: 09/04/2019

Closing date: 06/10/2019

This vacancy has now expired.

Love providing great service and being part of uplifting moments? Take the next step in your Concierge career with us as a Night Luggage Porter at Park Plaza County Hall. Park Plaza is the ideal location for you to develop your skills as a Night Luggage Porter and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As Night Luggage Porter at Park Plaza County Hall you will have a key position in the arrival and departure experience of our guests. You will provide efficient and courteous assistance with luggage, rooming and guest queries under the direction & guidance of the Concierge. 

Your responsibilities:

  • Welcome the guests to the hotel in a warm and friendly manner and assist them with their luggage going to and from the front desk, and escorting guests to their rooms as required.
  • Deliver messages, packages, newspapers and flowers for guests, and undertake any other requests to ensure their comfort
  • Store and receive luggage as needed; issues completed claim checks to guests when storing luggage and keeps the luggage storage room clean and tidy
  • Assist in other departments such as room service and housekeeping when requested by management

What we are looking for:

  • Someone who is passionate about exceeding guest expectations
  • A person who easily connects with others and can live up to our mission statement: Inspiring our guests through individuality and passion! 
  • Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  • Someone who enjoys working in a fast paced environment

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.  

You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

Back to Top