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Meetings and Events Team Leader

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Meeting & Events Operations

Type of employment: Casual

Level: Supervisor

Date posted: 08/03/2018

Closing date: 04/09/2018


Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Meetings & Events Team Leader, joining the Conference and Banqueting Team of the Year (2016 Hotel Catey winners). Park Plaza Westminster Bridge is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as a Meetings & Events Team Leader will include:

- Assisting the floor supervisors in the delivery of service standards to the guests

- Be responsible for teams of up to 10 members and assist in the running of functions

- Be responsible for time keeping, equipment and team

- Monitor budget and control expenses with food wastage plus beverage costs

- To ensure that all functions are run smoothly and efficiently, to the highest possible profitability


We are looking for

The ideal Meetings & Events Team Leader will:

- Be organized, accurate and punctual to deliver a consistent high quality service

- Promote teamwork and quality through daily communication

- Be able to work flexible hours and shift patterns according to the business needs

- Have excellent customer service skills and passionate about exceeding guest expectations

- Be able to work in a fast paced working environment and remain calm under pressure

- Ensure all events equipment relating to food & beverage are in proper operational condition and cleaned on a regular basis.


- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!


We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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