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Meetings & Events Sales Coordinator

Country: UK

City: Leeds

Hotel/Office/Restaurant: Park Plaza Leeds

Department: Meeting & Events Sales

Type of employment: Full-time

Level: Team member

Date posted: 08/03/2018

Closing date: 04/09/2018

This vacancy has now expired.

Love providing great service and being part of uplifting moments? Take the next step in your career with us as Meetings & Events Sales Coordinator. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As Meetings & Events Sales Coordinator you will have a key position in the booking experience of our Events clients. You will support our guests through the booking and contract process and ensure they receive a high quality, personalised service.

Your responsibilities:

  • Manage and build relationships with Meeting & Events accounts (corporate, leisure and agency) and update all documentation to reflect this
  • Co-ordinate all Meeting & Events elements of the hotel Sales department
  • Organise and manage all aspects of the event prior to arrival
  • Ensure all enquiries are dealt with promptly, in line with company standards
  • Manage Christmas bookings and proactively sell to potential clients (including promotional activity)
  • Liaise with Revenue Management Team to ensure profit maximisation
  • Drive and manage the conversion of customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the hotel
  • Deal with guest queries and complaints efficiently and politely and immediately report any such matters to the your Line Manager to follow up
  • Be fully aware of current liquor licensing laws
  • Ensure on all occasions that safe and hygienic working practices are observed in order to satisfy Health & Safety at Work, Food Hygiene and other statutory legislation

What we are looking for:

  • The ideal candidate as a Meeting and Events Sales Coordinator will have a minimum of 2 year’s experience gained within Meeting and Events Department managing bookings and enquiries or a similar role and should ideally have worked in a similar 4 or 5 star hotel.
  • The role requires the ability to deliver flexible solutions and work with a significant number of stakeholders to deliver the events to the standard required. Also have excellent numeracy and financial management skills with a keen eye for detail.
  • You will be fluent in English, hard working, organized, a team player, have excellent communication skills, be motivated and professional in appearance and presentation.
  • It is essential that you are computer literate with good working knowledge of Word, Excel and PowerPoint.
  • Experience of working with Opera, Sales & Catering function, would be preferable

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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