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illy Coffee Shop Manager

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza London Waterloo

Department: Coffee Shop

Type of employment: Full-time

Level: Management

Date posted: 22/02/2018

Closing date: 21/08/2018

This vacancy has now expired.

Love providing great service and being part of uplifting moments? Take the next step in your career with Park Plaza as our illy Coffee Shop Manager at Park Plaza London Waterloo. Park Plaza is the ideal location for you to develop your talent as a Manager and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As illy Coffee Shop Manager at Park Plaza London Waterloo no two days will be the same with high street and hotel guest visiting illy. Your main role will be to ensure you and your team deliver inspirational service and exceed our guest expectations whilst meeting the agreed brand standard.

Your responsibilities:

  • To Take ownership and accountability for the illy Coffee Shop alongside the Coffee Shop Supervisor
  • Manage the Franchise relationship.
  • To supervise all activities of illy to maintain and improve productivity, food quality and service in accordance with the hotel’s budget and business goal
  • To comply with all company Brand Standards and ensure that they are observed throughout every shift
  • Assist the smooth running of the Coffee Shop on a day to day basis and support effective communication within and between department

    What we are looking for:

  • A Coffee lover
  • Experience in a Coffee Shop at a Supervisory or Managerial Level
  • Someone who enjoys working in a fast paced environment
  • A person who easily connects with others and can live up to our mission statement: Inspiring our guests through individuality and passion! 

    Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

    You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

    From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it


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