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Housekeeping Team Leader

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Vondelpark, Amsterdam

Department: Rooms

Type of employment: Full-time

Level: Supervisor

Date posted: 25/09/2019

Closing date: 23/03/2020

This vacancy has now expired.

Housekeeping Supervisor

Love providing great service and creating uplifting moments? Take the next step in your career with a dynamic role at Park Plaza Vondelpark, Amsterdam. Your role as a Housekeeping Team Leader is the ideal location for you to develop your leadership skills and shine in a collaborative team environment.

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Description of the Brands, people and properties you’ll work with:

Park Plaza - we love to celebrate the individual. We believe every one of our team members has a contribution to make and a personalised touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As a Housekeeping team leader you'll lead a team of room attendants and you will check rooms on a daily base. Together with your team you will create a warm welcome to your guests providing a courteous, efficient and smooth service.

Job role responsibilities below:

  • Managing and inspiring housekeeping team members to ensure the highest in standards of cleanliness throughout the hotel and public areas
  • Actively engaging in your own personal development to benefit the business and improving your personal skills
  • Keeps self updated on available rooms, including maintenance and early/late check-ins and check-outs; communicates information to room attendants.
  • Supervises the daily activities of the housekeeping staff
  • Checks ‘in house’ or ‘ stay over’ rooms
  • Training and developing team members, including on the job coaching, organising trainings, creating training programmes and giving feedback
  • Planning, developing and implementing departmental goals
  • Be aware of, and comply with, all relevant risks, fire- health and safety procedures, Arbo and HACCP regulations and ensure that the team follows the procedures
  • Accurate administration to ensure quality

What we are looking for:

  • Genuine passion for the housekeeping department
  • Team player
  • Excellent communication skills in both Dutch and English
  • A positive attitude and passion for providing exceptional service
  • Ability to work with multiple stakeholders within and outside of the hotel
  • energy, enthusiasm, creativity and an entrepreneurial spirit
  • the ability to inspire team to excel in creating the ultimate guest experience
  • experience of the hotel industry
  • and, preferably, a background in housekeeping

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits. You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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