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Housekeeping Manager

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Victoria Amsterdam

Department: Rooms

Type of employment: Contract

Level: Management

Date posted: 07/02/2019

Closing date: 06/08/2019

This vacancy has now expired.

Housekeeping Manager

Making our guests feel special

Love providing great service and creating uplifting moments?  Take the next step in your career with a dynamic front/back of house role at Park Plaza. The Park Plaza Victoria Amsterdam is the ideal location for you to develop your skills and shine in a collaborative team environment.

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Description of the Company:

Park Plaza Victoria Amsterdam a contemporary 298-rooms fully renovated hotel located in the heart of the city, just a short walk from Central Station. The interior design transformation has a refreshed and sophisticated feel across the entire property, whilst respecting and retaining the historic architecture and long-standing charm the iconic listed building is known for. The upscale, trendy but informal VIC’s BAR which takes on a modern approach showcasing an international cocktail menu, DJ sets on Friday and Saturday as well as live Jazz twice a month will become the newest hotspot in Amsterdam. Carstens, our new Dutch brasserie, will open its doors early 2019. Maik Kuijpers, the former chef at restaurant De Librije*** has created a brasserie that is approachable and relaxed, focusing on honest food and local produce without any frills. For both concepts we are looking for talent! Be part of it and join our enthusiastic and ambitious team!

Main role and objectives:

You love going the extra mile, creating special moments and keeping our standards at level!

Your role is to overview and control the outsourced housekeeping department.   As Housekeeping Manager you link and communicate with other departments in order to enhance the cooperation between the departments. The housekeeping manager manages (2) members of the housekeeping service centre, 1 housekeeping management trainee and the 3 housemen that work directly for PPHE.  You report directly to the Rooms Division Manager.

Job role responsibilities:

  • Maintain consistently high service/cleanliness standards.
  • Monitor and report about the performance of the outsourced housekeeping.
  • Responsible for overall housekeeping performance.
  • Carry out quality checks in hotel rooms and public areas with the external housekeeper or district manager of the cleaning company.
  • Set high standards for both internal and external staff.
  • Maintaining contacts with housekeeping suppliers, such as window cleaners, linen company, waste company, carpet cleaners etc.
  • Control of invoices and rooms conciliation for the accounting department.
  • Control of guest supplies and ordering linen via scanning. (the linen is owned by PPHE)
  • Being member of the Green Team for sustainability challenges.
  • Guiding the housekeeping management trainee and keep in contact with the school mentor.
  • Control of staff uniforms.
  • Implement both quality control systems and projects such as mattress turning, spring cleaning etc.

What we are looking for:

  • At least two years of experience as housekeeper or related.
  • Able to communicate both in English and Dutch.
  • Hands on mentality.
  • Is familiar with Property Management Systems (Opera).
  • Is able to communicate (fluently) in both English and Dutch.

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

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