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Head Housekeeper

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Rooms

Type of employment: Full-time

Level: Management

Date posted: 30/07/2018

Closing date: 26/01/2019


Love providing great service and being part of uplifting moments? Take the next step in your career with us as an Head Housekeeper at Park Plaza Westminster Bridge Hotel. Park Plaza is the ideal location for you to develop your skills as Head Housekeeper and shine in a collaborative team environment.

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As an Head Housekeeper at Park Plaza Westminster Bridge Hotel you will have a key position in helping our guests by providing inspirational service and ensure our guests receive a high quality, personalised service. You will drive the Housekeeping team to exceed our guests’ expectations and will bring new ideas to build memorable experiences for our guests.

Your responsibilities will include:

-  Liaising with and procuring items and services from contractors and Agencies, whilst maintaining high standards.

- Working closely with the Assistant Executive Housekeeper to ensure that the Housekeeping Department delivers its daily demands of high quality expected from the Park Plaza Hotels Brand Standards.

We are looking for:

The ideal Head Housekeeper will:

- Maintain and monitor team member levels.

- Recruit and develop team members.

- Conduct and record quality checks on bedrooms and public areas.

- Audit staff levels and complete rotas and manage holidays schedules and work flexible shifts.

- Have previous experience in a high volume, high quality hospitality environment.

- Be confident to speak to Guest, Managers and is able to sell the Hotel and its facilities.

- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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