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Head Bartender

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Bar & Lounge

Type of employment: Full-time

Level: Supervisor

Date posted: 28/02/2018

Closing date: 27/08/2018

This vacancy has now expired.

Love providing great service and being part of uplifting moments? Take the next step in your customer service career with us as a Head Bartender at Park Plaza Westminster Bridge Hotel. Park Plaza is the ideal location for you to develop your skills as Head Bartender and shine in a collaborative team environment.

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As a Head Bartender at Park Plaza Westminster Bridge Hotel you will have a key position in the effective running of the bar operations, ensuring guest satisfaction and food and beverage profitability by supervising the day to day operation of the Bar department and its staff while providing inspirational service and ensure our guests receive a high quality, personalised service.

Your responsibilities:

  • To carry out all duties as assigned by the Bar Supervisor, Bar Assistant Manager, Bar Manager and F&B Manager.
  • To oversee the smooth running of the Bar.
  • To handle customer complaints efficiently and promptly within the guidelines laid down by the manager and to refer serious complaints to the Bar Supervisor, Manager/Assistant Manager or Hotel DM.
  • To maintain the highest standards of cleanliness, hygiene and safety amongst the bar staff, ensuring dress code and cleaning schedules are followed at all times.
  • To be aware of and to ensure that all bar staff are aware of and adhere to security regulations relating to the bar and “Park Plaza” as a whole.

    What we are looking for:

  • A person who easily connects with others and can live up to our mission statement: Inspiring our guests through individuality and passion! 
  • Someone who is passionate about exceeding guest expectations
  • Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  • Enjoys working in a fast paced working environment

    Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

    You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

    From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.


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