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Front Office Host

Country: The Netherlands

City: Amsterdam Airport

Hotel/Office/Restaurant: Park Plaza Amsterdam Airport

Department: Front Office

Type of employment: Contract, Flex-Time, Contract - Fixed Term

Level: Team member

Date posted: 08/09/2017

Closing date: 23/03/2018

This vacancy has now expired.

Front Office Host at Park Plaza Amsterdam Airport

Do you love delivering inspirational service? From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Description of the Company: 

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and a personalised touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Job role responsibilities:

As a Front Office Host you:
Welcome guest and give them information about for example public transport 
         of touristic places of interest;
Take care of checking the guests in and out with the use of our PMS system Opera;
Answer guest questions at the reception desk, the telephone or via e-mail;
If necessary resolve guest complaints, independent or with colleagues; 
Carry out various administrative tasks;
During all of these duties you go the extra mile to provide our guests 
        with excellent service!

We are looking for:

We would like to get in contact with you if you: 

  • Have experience in the Hospitality industry;
  • Have good knowledge of the Dutch and English language, spoken and written

       and preferably a third language; 

  • Are flexible with workinghours and transport
  • Graduated from a MBO or HBO education in the Hospitality industry (not mandatory);
  • Have experience with the PMS system Opera (not mandatory);
  • Have experience in a similar role (not mandatory).

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