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Front Office Host(ess) (per Direct)

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Victoria Amsterdam

Department: Reception

Type of employment: Full-time, Contract

Level: Team member

Date posted: 14/12/2017

Closing date: 01/07/2019

This vacancy has now expired.
Front Office Host(ess)  (per Direct)

Currently finishing an extensive renovation, Park Plaza Victoria Amsterdam is one of the oldest (1890) modern hotels in the Netherlands. This iconic monument is transforming into a sophisticated, modern gem, nearly ready for the Grand Opening in September.  Come and join our enthusiastic and ambitious team and proudly introduce the new Park Plaza Victoria with us! 

Do you love delivering inspirational service? Take the next step in your education and career as a Front Office Host at Park Plaza Victoria Amsterdam. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment. 

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:
Never a dull moment! As a Front Office Host you work alongside the team making sure we succeed everyday in excelling for our guests, while striving to (up)sell and reach highest (occupancy)rates.  
Job role responsibilities:
Personal check-in and check-out of guests
All Front Office Related tasks, including providing information and telephone operating
Promoting our hotel facilities by upselling and upgrading
Take care of the guest feedback efficiently and make sure all guests leave the hotel satisfied
Take care of reservations in absence of reservations department
Handling administrative tasks e.g. payments and various types of documents

What we are looking for:

Someone who is enthusiastic, hospitable, representative and proactive
Guest- and service oriented
Good knowledge of the Dutch and English language in word and writing (preferably third language)
Experience in a Front Office position in a hotel 
Able to work a variety of shifts, including weekends and holidays (flexibility)
Loves to work in a dynamic and international environment

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our Learning & Development offering, enhanced training and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Team rates and Friends & Family rates available in all hotels of PPHE Hotel Group and Radisson Hotel Group worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via 

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