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Executive Lounge Supervisor

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Roomservice

Type of employment: Full-time

Level: Supervisor

Date posted: 09/05/2018

Closing date: 05/11/2018


Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Executive Lounge Team Leader. Park Plaza’s Westminster Bridge Hotel is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as an Executive Lounge Team Leader will include:

-Execute long-term and short term goals for the Executive Lounge department

-Ensuring guest satisfaction and food and beverage profitability by supervising the day to day operation of the Executive Lounge department and its staff

We are looking for

The ideal Executive Lounge Team Leader will:

- Have supervisory experience

- Be passionate about exceeding guest expectations

- Have customer facing experience

- Able to work in a fast paced working environment

- Experience in an Executive Lounge/VIP Lounge outlet

- Able to meet customer needs quickly and efficiently

- Has a strong understanding of food and beverage service techniques

- Ability to work flexible hours including evenings and weekends

- Working knowledge of Micros and Opera computer systems and Outlook

- Have excellent interpersonal, communication and presentation skills and be able to connect with others, as well as to live up to our mission statement: Inspiring our guests through individuality and passion!

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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