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Executive Lounge Supervisor

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Club Lounge

Type of employment: Full-time

Level: Supervisor

Date posted: 14/05/2019

Closing date: 10/11/2019

This vacancy has now expired.

Love providing great service and creating uplifting moments? Take the next step in your career with a dynamic role at Park Plaza. The Executive Lounge at Park Plaza Westminster Bridge Hotel is the ideal place for you to develop your skills and shine in a collaborative team environment!

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place!

The role of Executive Lounge Supervisor is to:-

  • To take responsibility for the operation of all service periods in the absence of the manager when on duty.
  • To perform all tasks to a consistent and correct standard as per Standard Operational Procedures Manual.
  • To operate Micros computer systems on a supervisory level and produce adequate reports at the end of each shift and record relevant information in the handover book. To handle all types of payment. To ensure correct postings are processed to avoid allowances. To give feed-back to reception on problems in inclusive packages occurring.
  • To promote a helpful image to clients and give full co-operation to any customer requiring assistance with out a prompt, caring and helpful attitude and to anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction.
  • To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner.
  • To maintain effective communication within the team and to attend hotel meetings and training sessions when required.

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

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