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ParkPlaza2

Executive Housekeeper

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Rooms

Type of employment: Full-time

Level: Senior Management

Date posted: 04/04/2019

Closing date: 01/10/2019


This vacancy has now expired.

Love providing great service and being part of uplifting moments? Take the next step in your career with us as an Executive Housekeeper at Park Plaza Westminster Bridge Hotel. Park Plaza is the ideal location for you to develop your skills as an Executive Housekeeper and shine in a collaborative team environment.

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As an Executive Housekeeper at Park Plaza Westminster Bridge Hotel, you will ensure with the support of the Hotel Manager that all long term goals for the Housekeeping department are met. You will manage and direct, along with the Senior Head Housekeeper and the Housekeeping Operations Manager all activities relating to housekeeping and laundry to maximize revenue, profitability and quality goals of the Housekeeping department and Hotel. This will be done by developing and executing strategies, controlling costs and by providing quality service and products to our guests.

Your responsibilities will include:

  • Ensure the delivery of quality and productivity focused strategies to ensure the smooth and effective operation of the Housekeeping Department through defining Process Flows, Measures, Analysis and offer guidance & solutions for controls and Improvements.
  • Drive and deliver operational action plans, monitor and review as needed to enhance the housekeeping service provided to both our external and internal guests.
  • Analyse the regional operations audit to implement improvements on operational efficiency
  • Ensure a comprehensive understanding and full compliance with the Park Plaza Brand Standard Audit criteria for Housekeeping.
  • Monitor with the Laundry Manager the laundry and linen room operations to ensure that efficiency measures are in place to keep the department within agreed budgets.
  • Oversee the Recruitment process for the departments, driving the efficient replacement of departing team members, and work to establish a ‘talent bank’ to ensure a rolling recruitment strategy to drive down the ‘time to recruit’ statistics for the department.
  • Ensure that all training needs are identified, processed promptly and are undertaken at an appropriate time.
  • Oversee the Housekeeping succession plan and be a key driver in supporting the development of team members.

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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