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Doorman / Portier (PT)

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: 5 & 33, art'otel amsterdam

Department: Reception, Concierge

Type of employment: Part-time

Level: Team member

Date posted: 20/02/2017

Closing date: 19/02/2019

This vacancy has now expired.
At art'otel amsterdam of PPHE Hotel Group we’re looking to recruit a Doorman to take responsibility for upkeep and security of the hotel, restaurant & bar.

Key tasks & responsibilities

  • Responsible for the delivery of high quality service and an optimal service orientation 
  • Maintain high confidentiality in regards to guest privacy
  • Keep self updated on all local events, sights, restaurants, activities etc., in order to provide guests with updated information and assistance 
  • Assisting other departments if necessary 
  • Actively engage in your own personal development to benefit the business and improving your personal skills

Primary duties

  • Consistently offer professional, attentive and friendly service to our guests and colleagues alike 
  • Collaborate with colleagues to create the ultimate guest experience
  • Maximise guest satisfaction and utilisation of all facilities by promoting our different services to our guests
  • Provide creative and courteous assistance to guests when entering and leaving the building
  • Carry out security tasks by overseeing incoming visitors, monitor unwanted visitors and take proper action according to the guidelines
  • Promote the restaurant & bar concept by inviting guests to return
  • Ensure  that you keep yourself up to date on the different services the restaurant & bar has to offer

Guest service

  • Anticipate on guests’ needs wherever possible, and take action to enhance guest satisfaction
  • Proactively interact with our guests
  • Giving general information of guest facilities and equipment.
  • Overseeing that guest service is according to the business context by creating an environment where everyone in the team is focused on ‘connecting’ with our guests

Please keep in mind that it is mandatory that you've obtained your drivers license!

We are looking for:

  • hospitality running through your veins
  • a sense of courtesy, safety and a trustful personality
  • the confidence to become ‘jack of all trades’ in hospitality
  • the confidence to make it “your door”
  • the flexibility of working when other people are off
  • excellent knowledge of the city of Amsterdam
  • an interest in art, culture and lifestyle
Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page (top menu). 

Up for leaving a lasting impression on your guests?

Think you have what we’re looking for?

If you think you have the skills we need, and the creativity to match, we’d like to catch up with you.

Please only apply if you meet the above criteria.

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