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Credit Supervisor

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza County Hall London

Department: Accounting / Finance

Type of employment: Full-time

Level: Supervisor

Date posted: 30/08/2017

Closing date: 26/02/2018

This vacancy has now expired.


Join us at Park Plaza County Hall and be part of a 4 star deluxe award winning team! Our 399 bedroom hotel positioned in the heart of London on the vibrant Southbank, boasts an award winning restaurant, bar, fitness centre and 6 meeting rooms.  Come and see why we were awarded ‘best employer’ by Springboard and join our inspiring team as a Credit Supervisor.
Key tasks & responsibilities:


The Credit Supervisor is to facilitate payment of all payments including cheques, BACS etc, due by promptly preparing invoices and processing incoming payments in accordance with hotel accounting procedures. A high level of communication is expected within the role as it is critical to be able to explain and provide information in the collecting and reporting of the companies debtors at all levels.


Reporting to the Financial Controller and Credit Manager, you will be responsible for transfers from guest ledger to city ledger and ensure they are accurate and done in a timely fashion.

  • Attach necessary back up e.g. copies of folios
  • Posts payments received to aging and reconciles these payments to open invoices
  • Balances accounts receivable system to the general ledger on a routine basis
  • Researches declined bank cards and other credit card charge backs for justification and validity
  • Makes all necessary adjustments or credits
  • Assists in the preparation of month end reconciliation and in the final monthly closing of the accounts receivable system
  • Ensure all correspondence, paperwork and other documents are appropriately filed on a regular basis
  • After each telephone call, ensure a trace is left on the system
  • Issue correct invoices that are checked against client contracts and make necessary adjustments and/or credits
  • Check commission invoices for accuracy before passing for payment
  • Transmits commission in Opera
  • Handle Pegasus payments and queries on the Pegasus data base
  • Any Adhoc tasks requested by the Financial Controller / Assistant F.C./ Credit Manager


We Offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page.

  1. Keen to build your career with a world-class hotel brand?
  2. Competitive salary
  3. Service charge payment
  4. Free meals on duty
  5. Free Uniform (including laundry)
  6. Discounted hotel stays in the UK and abroad
  7. Discounted friends and family rates in the UK and abroad
  8. Various other incentives
  9. Career progression opportunities
  10. Opportunity to work with an excellent team!


 Think you fit the bill? If you believe you tick all the boxes, we need to talk.

 We’re committed to redefining hospitality. Are you?

 Please only apply if you meet the above criteria.


Proof of eligibility to work in the UK will be required at interview

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