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Credit Controller, Park Plaza Sherlock Holmes

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Sherlock Holmes London


Type of employment:

Level: Team member

Date posted: 06/04/2017

Closing date: 03/10/2017

This vacancy has now expired.

Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Credit Controller based within Park Plaza Sherlock Holmes Hotel. Park Plaza’s **** is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As our Credit Controller you will facilitate payment of all monies due, by promptly preparing invoices and processing incoming payments in accordance with hotel accounting and financial controls and procedures.

 Your responsibilities:

  • Ensure balance transfers from guest ledger to sales ledger are accurate and carried out in a timely fashion.
  • Handles all invoices from preparation to filing of paid invoices accurately with related correspondence.
  • Post payments received to customer accounts and reconciles these payments to outstanding invoices
  • Balances accounts receivable system to the general ledger on a routine basis
  • Ensure chase letters are created in the financial system and sent out.
  • Performs debt chasing calls on a regular basis.  
  • Prepare monthly sales ledger reports as requested to develop a more informative database for improved management decision making and critical evaluation of work activities.


What we are looking for:

  • Someone with previous experience within a Finance department, preferably within a hotel environment. Previous Credit Control experience would be desirable.
  • Someone who is passionate about exceeding expectations
  • Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  • A positive and energetic person who easily connects with others and can live up to our mission statement: Inspiring our guests through individuality and passion! 

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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