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Breakfast Team Leader

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza London Riverbank

Department: Food & Beverage

Type of employment: Full-time

Level: Supervisor

Date posted: 13/06/2017

Closing date: 10/12/2017

This vacancy has now expired.
Love providing great service and creating uplifting moments? Take the next step in your career with a dynamic Breakfast role at Park Plaza. The Park Plaza Riverbank Hotel is the ideal location for you to develop your skills and shine in a collaborative team environment!

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place!



Main role and Objectives:

We are currently looking to recruit a dynamic and inspiring Breakfast Shift Leader to assist in managing all team members within the Breakfast team. To lead by example, assist H.O.D in building an effective team, direction, coordination and evaluation of department.

You will ensuring that all appropriate professional standards of behaviour, work standards, productivity, practices and customer care are enforced.

Job duties:

  • To take responsibility for the operation of the Breakfast operation in the absence of the manager when on duty.
  • To ensure calls are answered promptly and to the correct standards, up-selling takes place, orders are delivered in a timely fashion, and the set-ups are according to the manual. To ensure tray and trolley collection is completed to minimise dirty trays/ trolleys in view of the guests and ensure the Room Service waiter/ress is performing towards this goal and standard.
  • To perform all tasks to a consistent and correct standard as per Standard Operational Procedures Manual.
  • To operate Micros computer systems on a supervisory level and produce adequate reports at the end of each shift and record relevant information in the handover book. To handle all types of payment. To ensure correct postings are processed to avoid allowances. To give feed-back to reception on problems in inclusive packages occurring.

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via parkplazacareers

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