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Tozi

Bar Back

Country: UK

City: London

Hotel/Office/Restaurant: Tozi Restaurant & Bar

Department: Bar & Lounge

Type of employment: Full-time

Level: Team member

Date posted: 07/08/2019

Closing date: 03/02/2020

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Love providing great service and being part of uplifting moments? Take the next step in your career with us as a Bar Back at Tozi (Park Plaza Victoria London). Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

  • To report in good time, clean and wearing the correct uniform.
  • To strive to anticpate client’s needs wherever possible and react to these to enhance client’s satisfaction.
  • To treat all guests and colleagues in a polite and couteous manner at all times and to give full co-operation to any guest or colleague requiring assistance in a prompt, caring and helpful manner.
  • To demonstrate a pride in the work place and a high level of commitment.
  • To adhere to hotel and company rules at all times.
  • To perform all tasks to a consistent and correct standard.
  • To set up the bar and tables in bar to the correct standards before and after service.
  • To keep the bar and ancillary areas clean and tidy (including pipe cleaning on a weekly basis).
  • To be fully knowledgeable of all service techniques, Menus and drink lists.
  • To prepare and serve all classical cocktails and cocktails on the Bar tarrif to the correct standards.
  • To be able to change the beer barrels in the beer cellar.
  • To be able to take orders and process process all orders through Micros, print the check upon guest request and close to the correct charge. To handle all kind of payments.
  • To be able to proceed end of shift on Micros including filling in appropriate reports, cash drop and ensuring that the float balances and enough change is available for next shift.
  • To order missing drink stock from the cellar on a daily basis.
  • To report any guest complaints, comments or problems to your manager or supervisor on duty.
  • To participate in all training sessions as required by the hotel and your manager including periodic
  • Fire and Health & Safety Training and to comply with the laws.
  • To be fully knowledgeable of all lincensing laws concerning the Victoria Park Plaza.
  • To positively contribute to the sales activities within your department and the hotel to maximise sales opportunities and be knowledgeable of company products.
  • To report any health and safety matters to your superior and ensure that you operate in the safest possible way to thereby reduce the possibility of accidents within your work area.
  • To carry out any duty reasonably requested by the management and to be flexible in assisting around the hotel in response to business needs.

What we are looking for:

  • Someone who is passionate about exceeding guest expectations
  • Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  • Someone who enjoys working in a fast paced team environment
  • Previous experience with Micros is preferred but not essential

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.  

You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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