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Assistant Meeting & Events Operations Manager

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Victoria London

Department: Meeting & Events Operations

Type of employment: Full-time

Level: Department Head

Date posted: 20/10/2017

Closing date: 18/04/2018

This vacancy has now expired.

Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Assistant Meeting & Events Operations Manager. Park Plaza Victoria is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as Assistant Meeting & Events Operations Manager will include:

  • To support the Meeting and Events Operations Manager in the smooth and efficient running of the Meeting & Events department
  • To co-ordinate events taking place within the meeting rooms, dealing with any issues or queries that clients may have and to ensure team members are briefed and any changes are communicated
  • Management of subordinate employees, work experience students and to demonstrate leadership by leading by example

We are looking for

The ideal Assistant Meeting & Events Operations Manager will:

- Deliver the recognised meetings journey for all clients to include Meet and greet, Health and Safety, Fire Procedures and Function sheet referrals

- Ensure the delivery of great product experience for Breakfast, Lunch & Dinner

- Supervise the Team Leaders on adhering to the department procedure on cost control and waste management.

- Excellent customer service skills and is passionate about exceeding guest expectations

- Able to work in a fast paced working environment and remain calm under pressure

- Ensure all events equipment relating to food & beverage are in proper operational condition and cleaned on a regular basis.

- Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together.

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.


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