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ParkPlaza2

Senior Night Auditor

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Victoria London

Department: Reception

Type of employment: Full-time

Level: Team member

Date posted: 30/11/2017

Closing date: 29/11/2018

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Love providing great service and creating uplifting moments? Take the next step in your career as a Senior Night Auditor at Park Plaza Victoria Amsterdam. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Description of the Company: 
At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As a Senior Night Auditor you will be part of the Front Office Team, you not only take care of a smooth and neat check-in/check-out procedure, but also co-ordinate and evaluate the department’s financial performance.  You assist the manager in analyzing departmental performance to identify reductions to ensure cost effectiveness and submit accurate forecast.

 Job role responsibilities:

  • respond to guests requests for information about the hotel and its surroundings
  • arrange fulfilment of customer services by supplying limited services in the following areas:
- concierge
- telephone services
- housekeeping
- reservations
- room service
  • prepare night audit reports as requested
  • acting as Manager On Duty at night 
  • demonstrate a working knowledge of all services and facilities of the hotel
  • maintain a clean and tidy lobby, and performs light cleaning duties if required
  • arrange special services requested by the customer
  • monitor customer accounts and verifies accuracy of registration information
  • complete shift closing accurately by getting appropriate approval signatures and authorization codes
  • ensure a high level of general knowledge of front office services, all items and speciality items offered at the front office

What we are looking for:
  • Someone with a feel of responsibility
  • Flexiblility; able to work a variety of shifts, including weekends and holidays 
  • Guest- and service oriented
  • Good communication skills
  • Ability to handle stressful situations. 
  • Experience with Opera and Hospitality is preferred

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via parkplazacareers.com. 
Christina Bechay
vhahr@pphe.com
+ 31 20 623 42 55 

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