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Runner/Busser Restaurant 5&33

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: 5 & 33

Department: Food & Beverage

Type of employment: Full-time, Part-time

Level: Team member

Date posted: 30/03/2016

Closing date: 11/05/2018


At art'otel amsterdam of the PPHE Hotel Group we’re looking to recruit a Runner/Busser to take responsibility of the guest satisfaction by service and product delivery according to the guidelines of 5&33 and long-term and short-term goals of the PPHE Hotel Group.

Key tasks & responsibilities:

  • Anticipate guest’s needs wherever possible and react to these to enhance guest’s satisfaction
  • Ensure guests are greeted politely and food & beverage orders requested by the guests are served at the correct temperature within the correct time frame
  • Report any guest complaints, comments or problems to your manager or supervisor on duty
  • Actively engage in your own personal development to benefit the business and improving your personal skills
  • Perform other above related activities commissioned by superior

Primary duties

  • Follow all restaurant procedures to deliver outstanding service to our guests
  • Consistently offer professional, attentive and friendly service to our guests and colleagues alike
  • Ensure a high level of general knowledge of restaurant service techniques, all menu items, drinks and speciality items offered in the restaurant & bar department
  • Serve the guests in the restaurant this includes, advising the guests on menu options, taking orders, preparing simples dishes and serving dishes and drinks to guests.
  • Preparing the mise en place
  • Cleaning of the tables and working area

Guest service

  • Proactively interact with our guests
  • Anticipate on guests’ needs wherever possible, and to take action to enhance guest satisfaction

We are looking for:

  • A background in the restaurant industry
  • A hospitable attitude
  • A passion for art, culture and lifestyle
  • Energy, enthusiasm and creativity
  • Experience of the hotel industry

We offer:

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us. Find out more about our benefits and development programmes in our business on our company page (top menu).

Looking to unlock your creativity? 

Think you have what we're looking for?
If you think you have the skills we need, and the creativity to match, we'd like to catch up with you.

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