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ParkPlaza2

Laundry Supervisor

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza Westminster Bridge London

Department: Linen

Type of employment: Full-time

Level: Supervisor

Date posted: 31/05/2017

Closing date: 27/11/2017

Apply

Are you passionate about customer service and committed to redefining hospitality? Take the next step in your career and become our Laundry Supervisor. Park Plaza Westminster Bridge is the ideal location for you to hone your skills and shine in a collaborative team environment.

Park Plaza is a brand that celebrates the individual. We believe every one of our team members has a voice, contribution and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Your responsibilities as a Laundry Supervisor will include:

  • To assist in the supervision of handling laundry daily operation with departmental standards
  • To minimize laundry costs while maintaining Hotel and Company standards;
  • To maintain consistent service that the department delivers.
  • To provide team with structure by setting smart objectives to support their development and to identify development needs. 

 We are looking for

The ideal Laundry Supervisor will:

  • Supervise the laundry operations and to provide the supervision and direction required
  • Ensure that the day to day operation is delivered and meets the departmental objectives.
  • Ensure the supervision of the complete laundry operation, that consist of the Uniform room, the Valet, the Chute room and -4 Laundry.  
  • Delegate SMART and consistent service and to monitor productivity and progress and to ensure all operational procedures are followed.
  • Liaise with external suppliers and agencies
  • Handle both guest and staff issues in a professional manner
  • Conduct quality checks of staff and guests laundry
  • Possess excellent interpersonal, communication and presentation skills are required
  • Have excellent customer service skills and is passionate about exceeding guest expectations
  • Be able to maintain high standards of work whilst dealing with high volume
  • Have excellent interpersonal, communication and presentation skills and be able to connect with other live up to our mission statement: Inspiring our guests through individuality and passion!

We offer

Our people mean the world to us, and we only recruit the best. For the talents in our business, we offer great benefits and opportunities to develop with us.

Park Plaza isn’t just a great place to work - it’s a great place to take your career. We love seeing our team members fulfil their potential and always work to achieve more together. From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.

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