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ParkPlaza2

Food and Beverage Host

Country: The Netherlands

City: Amsterdam

Hotel/Office/Restaurant: Park Plaza Victoria Amsterdam

Department: Bar & Lounge, Roomservice, Restaurant, Club Lounge

Type of employment: Full-time

Level: Team member

Date posted: 01/05/2017

Closing date: 01/05/2018

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We are looking for a passionate and enthusiastic Food & Beverage Host(ess) who is a committed team player, strives for best possible service and believes that every challenge is an opportunity to do it even better. You understand our customer needs. Do you have a passionate approach & are you flexible and service-minded? 

Love providing great service and creating uplifting moments? Take the next step in your career with a dynamic front/back of house role at Park Plaza. The Park Plaza Victoria Amsterdam is the ideal location for you to develop your skills and shine in a collaborative team environment.

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Main role and objectives:
As a Food & Beverage Host(ess), you consistently achieve the service and product delivery with a high degree of client care and service at all times, this includes anticipating guest needs and advising guests by having general knowledge on the restaurants procedures and menu.

Job role responsibilities:
Be able to take orders and handle all kind of payments 
Act as first point of mutual interest of the restaurant & bar department towards guests and colleagues alike 
Report any guest complaints, comments or problems to your manager or supervisor on duty
Liaise closely with your team and other departments to make the guest’s experience a high service and natural flow 
Take coats and bags as requested by guests and maintain close security over guests’ belongings
Ensure a high level of general knowledge of restaurant & bar service techniques, all menu items, drinks and specialty items offered in the restaurant & bar department
Operate the ‘micros’ point of sale system 
Follow all restaurant & bar procedures to deliver outstanding service to our guests 
Maximize sales opportunities within the restaurant & bar department
Develop a solid knowledge of the hotel and local day/nightlife by being aware of local events, the competition and market trends

What we are looking for:
Guest- and service oriented
Team player with a ‘Hands On’- mentality
Flexibility; able to work a variety of shifts, including weekends and holidays 
Guest- and service oriented and good communication skills 
Passionate & Enthusiastic
Has experience in F&B service is preferred


Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide! 

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way.

Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via parkplazacareers.com. 

Christina Bechay
cbechay@pphe.com
+ 31 20 623 42 55 


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