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Executive Head Housekeeper

Country: UK

City: London

Hotel/Office/Restaurant: Park Plaza London Riverbank

Department: Housekeeping

Type of employment: Full-time

Level: Department Head

Date posted: 19/05/2017

Closing date: 15/11/2017

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Love providing great service and creating uplifting moments? Take the next step in your career with a dynamic Housekeeping Managerial role at Park Plaza. The Park Plaza Riverbank Hotel is the ideal location for you to develop your skills and shine in a collaborative team environment!

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place

Main Role and Objectives:

  • Reporting to the Operations Manager your key objective will be to formulate a strategy ensuring that long & short term goals of the Housekeeping department are achieved/evaluated/monitored

Job role and responsibilities:

  • Formulate and amend as appropriate HSK strategy
  • Formulate annual HSK budget, reviewing & managing ongoing costs.
  • Planning of ongoing property improvements including PPM and refurbishment needs
  • Consistently improving Service levels to maintain and consistently improve Guest satisfaction scores
  • Encourages and influences positive inter departmental relationships
  • Effective recruitment, Induction of and development of permanent team members
  • Responsible for maintaining positive relations with Agency staff providers
  • Complies with and builds on all Environmental and Sustainability systems and processes within the property –including external areas

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.

You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!

From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it. #UpliftingMoments

Explore Park Plaza, please apply via parkplazacareers.com.

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